Admin Commission & Platform Fee
Define how your platform earns revenue: set platform commissions on food orders and driver deliveries, enable per-order platform fees, and configure packaging fee handling.
Admin Commission#
Admin commission is automatically calculated and retained by the platform on every delivered order. Go to SettingsAdmin Commission.
- 1Commission Type selector: Percentage (%) or Fixed amount per order.
- 2Admin Commission value (e.g. 15 for 15% or 10.00 for flat fee).
- 3Save button to commit changes to Firestore.
| Field | Description | Recommended |
|---|---|---|
| Commission Type | Choose Percentage to take a cut of the order total (food subtotal), or Fix to charge a flat monetary fee per completed order. | Percentage |
| Admin Commission | The numeric rate or flat amount applied to orders. For example, 10 with Percentage takes 10% of restaurant earnings. | 10 to 20% |
Custom restaurant commission override
This global setting applies to all restaurants by default. You can also override the commission percentage individually for any specific partner restaurant in Restaurant ManagementAll Restaurants.
PlatFormFee Setting#
The platform fee is a direct charge applied to customer checkouts (similar to Uber Eats or DoorDash service fees). Open SettingsPlatFormFee Setting.
- 1Platform Fee Type: Fixed amount or Percentage of cart total.
- 2Platform Fee rate (e.g. 2.00 flat fee or 3%).
- 3Packaging Fee toggle: enable or disable restaurant-level packaging charges.
- 4Save button.
| Setting | What it does | Recommended |
|---|---|---|
| PlatForm Fee Type | Fix adds an exact amount (e.g. $1.50) to customer bills; Percentage adds a percent of cart subtotal. | Fix ($1.00 - $2.50) |
| PlatForm Fee | Numeric amount charged to customers on every checkout. | 2.00 |
| Packaging Fee | Toggle switch. When Active, restaurants can define individual packaging costs per food item or per order. When Inactive, packaging fees are hidden across customer apps. | Active |
Immediate app synchronization
Commission and platform fee changes take effect immediately on all subsequent orders placed in the mobile apps and website. Existing active or past orders preserve their original calculated fees.

