Step 3 · Admin Panel Setup
Dine-In Settings
Enable table reservations, configure advance booking payments, kitchen preparation alerts, customer cancellation grace periods, and dine-in platform commissions.
5 min
Go4Food includes a full-featured Dine-In and Table Reservation engine. When enabled, customers can discover partner restaurants that offer in-restaurant seating, book a table for their party size, pre-order meals in advance, and pay online or at the venue. Open SettingsDine-In Settings.
- 1Feature toggles: Enable Dine-In globally, allow Pre-Order food, refund on no-show, and pay-at-venue.
- 2Admin Dine-In Commission rate and type (Percentage or Fixed).
- 3Table Booking Charge: fixed or percentage reservation fee.
- 4Advance Payment Percentage (%) required from customer upon booking.
- 5Operational timers: kitchen start offset, auto-reject minutes, free cancel window, and no-show grace minutes.
- 6Save Settings button to publish changes across Customer and Restaurant apps.
Feature Toggles#
| Toggle | What it does | Recommended |
|---|---|---|
| Enable Dine-In | Master switch for table booking across the entire system. When active, customers see Dine-In filters, bookable restaurant profiles, and the Table Booking workflow. | Active |
| Enable Pre-Order | Allows diners to select menu items and pre-order food ahead of arrival so dishes are served freshly when they are seated. | Active |
| Refund on No-Show | Controls whether a diner's advance payment is refunded if they do not arrive within the grace period. | Inactive (Protects restaurants from empty tables) |
| Enable Venue Payment | Allows diners to settle their bill directly at the restaurant cashier using cash/card instead of prepaying online. | Active |
Charges & Commission#
| Setting | Description | Example |
|---|---|---|
| Commission Type & Rate | Your platform's cut on dine-in bills (food total). Can be Percentage or Fix. | Percentage · 10% |
| Booking Charge Type & Rate | A flat or percentage service charge for reserving the table. | Fix · $2.00 or Percentage · 5% |
| Advance Payment Percentage | The portion of the estimated bill or booking charge the customer must pay in advance to secure the table. | 20% (Prevents false bookings) |
Operational Timers & Limits#
| Field | What it does | Recommended |
|---|---|---|
| Kitchen Start Minutes | Minutes before the scheduled reservation time that the kitchen receives the pre-order ticket to start cooking. | 20 - 30 minutes |
| Auto Reject Minutes | Minutes a restaurant has to accept a table booking request before the system auto-cancels and refunds the customer. | 15 minutes |
| Free Cancel Minutes | Customers can cancel their reservation for a full refund up to this many minutes before arrival time. | 60 minutes (1 hour) |
| No-Show Grace Minutes | Grace period after the booking time before marking the reservation as a No-Show. | 15 - 20 minutes |
| Max Guests | Upper limit on party size allowed for standard online table booking. Larger parties must contact restaurant directly. | 10 - 15 guests |
| Max Advance Days | How many days in advance customers can place a reservation (e.g. 7 or 14 days). | 7 days |
Restaurant table configuration
Each restaurant configures its own physical tables, seating layouts, and operating time slots inside the Restaurant Web Panel or Restaurant App under Table Management.