Content Pages, Policies & Links
About us, contact details, your legal policies, social media links and cancellation reasons, in every language, without touching the apps.
All of these appear in the customer app and website (and where relevant the store and driver apps). Each text can be written in every active language; English is required and the others fall back to English.
Policies#
Open SettingsPolicies. There is one tab per policy: Terms & Conditions, Privacy Policy, Return & Refund Policy and Shipping Policy.
- 1One tab per policy.
- 2One tab per language.
- 3Rich-text editor.
- 4View, then Update.
Required by the app stores
Google Play and the App Store ask for a privacy policy link, and Apple also expects a way to delete the account (built into the customer and driver apps). Publish your policies before you submit the apps.
About Us and Contact Us#
SettingsAbout Us holds your About page. SettingsContact Us holds the address, phone, email and other details shown on the Contact page of the apps and website.
Social media#
SettingsSocial Media holds the links to your social profiles. They show as icons in the website footer and in the app's account area. Leave a field empty to hide that icon.
Cancel reasons#
Open SettingsCancel Reasons. When a customer cancels an order, or a store or rider rejects one, they pick a reason from this list.
- 1Add a reason.
- 2Filter by who sees it.
- 3Role: customer, store or delivery boy.
- 4Show or hide a reason.
An Other option with a free-text note is always added at the end of the list automatically.